| DropShip – Q & A *Q. Do you "drop ship"?
*A. Yes. We offer “Dropship” program – please review our
Dropship policy & Terms
*Q. What is your procedure for setting up an account?
*A. Please Open Dropship Account here We will assign an account number to your company with your first order. At this time we will ask for your bank and credit card information. *Q. Do you ship from the United States? *A. All shipments are from our warehouse in New Jersey, USA.
*Q. Do you DropShip to international locations? *A. Yes, we DropShip internationally – same terms as USA.
*Q. what is the time lapse between placing an order and shipping date? *A. We ship same or next day.
*Q. Which Carriers you use for shipping?
*A. We ship via USPS or UPS.
*Q. Do you offer Rush (Express) Delivery? *A. Yes. we offer Ground, Priority with Tracking and Express shipping.
If you will make arrangements with other shipping company,
that's ok with us.
*Q. Do you offer Insurance with shipping? *A. If you wish to insure your package, please let us know on the "Comments"
space of your order.
*Q. Do you offer specific packages of products, or can we choose
the products we would like for our catalogue? *A. You may choose any product from our wholesale list, or, create your
own package from our inventory of over 500 Christian and Jewish
products.
*Q. Can we have our company address on the Shipping Labels?
*A. We use your company name and address on the shipping labels.
*Q. What about returns? Will the item be returned directly to you or will they
be returned to our company?
*A. It is your choice; if your customer wishes to return an item, you may direct him to send it to us directly (Your company name with our address), or have it shipped to you. A refund credit for the item cost will be issued to your account. If an item is damaged, direct your customer to send the item back to our address for exchange. (There will be no charge for second shipping). *Q. Is a return authorization number needed for returns?
*A. Send us an e-mail to let us expect the return. No need for special numbers *Q. Do you send invoice with every package? *A. No. We do not send an invoice. If you wish to send an invoice with your package, please send a copy of your invoice with your order. *Q. What about other promotional material? *A. We do not send ANY material from Jerusalem-Gifts!!! If you wish for us to enclose your company material, we will gladly do so. Please send us your material by snail mail with your instructions.
*Q. Can we place our orders by phone? *A. Yes. You may call us with your order details but, we ask you to also send us
an e-mail with your order details.
*Q. Do you communicate with our customers?
*A. NO! We do not communicate with your customers. *Q. Do you provide the graphics, text? *A. ALL content included text, graphics, logos and images are copyrighted by Jerusalem-Gifts © 1997. You may use any of the material posted on our website, ONLY if you sell our products.
*Q. Do you provide csv list (Data Spreadsheet) of all your products? *A. No. Copy and paste to your website the products that you wish to sell.
*Q. Do you provide pre-templated website with your products?
*A. No. but if you need a web programer/designer - we recomend our web programer;
Send us your name, phone number and your website address - Our programer
will contact you to give you free consultation.
*Q. Is there a minimum purchase amount that you will accept? *A. No.
*Q. Do you have a fee per order? *A. A handling fee of a $1.00 per shipping address (not item) will be added to your wholesale price.
*Q. Do you offer discounts?
*A. All "On Sale" and "Discounted" items that are offered to wholesale
purchase - Apply to Dropship orders also
*Q. Do you charge Sales Tax?
*A. No. As long as it is not required by law to charge sales tax -
we do not collect sales tax.
*Q. Do you charge a Restocking Fee for returned items?
*A. No
If you have other questions not answered in this Q & A, Please drop us a line to:
contact@wholesalechristiangifts.com , we will reply promptly.
We are excited about working with you and would make every effort to
make it rewarding for your company. *** Founded in 1997, Jerusalem-Gifts/HolyLandNetwork commitment to highest quality
of hand-made products from the Holy Land has developed into a substantial
inventory of diversified line of products.
Our pledge to service and quality is reflected in our products, our dedicated
customer service and our many satisfied customers.
Please contact us today to discuss how Holy Land products can enhance and benefit
your business. | 
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